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SHIPPING POLICY

SHIPPING

 

IMPORTANT COVID-19 NOTICE:

· COVID-19 IS CAUSING A DELAY SO FREE CUSTOMIZATION ON ALL TEES! BECAUSE WE FREAKIN' ♥ YOU  ·

OUR CURRENT SHIPPING ESTIMATE IS 7-10 BUSINESS DAYS.
THANKS FOR YOUR PATIENCE BRIDEFRIEND! 

___

ORDER PROCESSING

All orders take approximately 1 week to ship out. If an item is back ordered or out of stock it may take up to 2-4 weeks to ship.  Once shipped, you will be emailed with a tracking number to follow your order’s journey to it’s Destination (get it -- Desti - Nation) :).

Please note we do not dispatch on weekends or public holidays.

 

SHIPPING WITHIN CONTIGUOUS UNITED STATES

·  Spend $50 or more in the contiguous USA and free standard shipping is all yours!

·  Spend under $50 in the contiguous USA and standard shipping is only $5-$12

·  All other rates vary - find out at checkout


REST OF THE WORLD

WE SHIP WORLDWIDE!

·  ALL INTERNATIONAL ORDERS OVER $100 GET FREE INTERNATIONAL STANDARD SHIPPING! BECAUSE WE FREAKIN' ♥ YOU  ·

At checkout, you will see international shipping rates. Please note that our shipping rates do not cover any customs fees. If you have any duties/taxes in your country, these will be charged to you.


Estimated Shipping Delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

 

INTERNATIONAL CUSTOMS | IMPORT TAXES

For international customers, please be aware that customs and import taxes may be charged by your country upon arrival. Customs and import taxes will differ depending on your location, and these charges are the sole responsibility of the recipient of the parcel. Please note Desti.Land is required to declare the full value of the international shipment, and include an invoice with each delivery. For further information please contact your local customs office.

 

ORDER TRACKING

Once shipped, you will be emailed with a tracking number to follow your order’s journey home. For the United States please refer to USPS (www.usps.com)

International customers, please note - Once your order has departed the United States, the most up-to-date tracking details will be available via your country's national postal service. For delivery updates, please enter your unique tracking number into your national postal website's track & trace service. For the United Kingdom please refer to Royal Mail (www.royalmail.com) and if you are not familiar with your country's national postal service, please enter your unique tracking number on http://www.trackitonline.ru which will connect you to the website of your local courier.

It is the customer's responsibility to arrange collection of their parcel once dispatched. If you are not home to receive your parcel, the item will be held at a local post office for collection, and for applicable duties & taxes to be paid. We cannot guarantee your local courier will leave a calling card, so if your order has not been received within the estimated delivery time frame, please refer to your tracking link, or contact us for further tracking updates.

Desti.Land does not take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will NOT be granted for orders returned due to non-collection.

 

OWNERSHIP AND RISK

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via the contact form and be sure to include your order number.

Any delivery date or time specified by us is a best estimate only and Desti.Land will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Desti.Land does not take responsibility of loss or damaged items during transit.

Order never arrived:

In the unlikely event your order is not received within the expected delivery time frame, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at info@desti.land
noting your order number. We'll see what can be done. For international customers, please note that an inquiry into a missing delivery cannot be opened until 21 days past the dispatch date.


If you have any other questions, not covered above please contact us at
 info@desti.land



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